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Indemnification
You agree to indemnify us and hold us harmless for all damages, losses and costs (including, but not limited to, reasonable attorneys’ fees and costs) related to all third party claims, charges, and investigations, caused by (1) your failure to comply with this Agreement, including, without limitation, your submission of content that violates third party rights or applicable laws, (2) any content you submit to the Services, and (3) any activity in which you engage on or through Synam Africa.
Links to Third-party Sites
Synam Africa includes links to third party web sites .You are responsible for evaluating whether you want to access or use a third party site. Synam Africa is not responsible for and does not endorse any content, services, products or other materials on or available from third party sites. Accordingly, if you decide to use third party sites you do so at your own risk and your use is on an “as-is” basis without any warranty and that this Agreement does not apply to your use of any third party site.


Copyright and trademark Notices
All contents of this Website are: © Copyright 2016 Synam Africa. All Rights Reserved. Synam Africa, its logo and all other product or service names or slogans displayed on the Website are registered and/or common law trademarks of Synam Africa and may not be copied, imitated or used, in whole or in part, without the prior written permission of Synam Africa. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement or recommendation thereof by Synam Africa.
All other trademarks, registered trademarks, product names and company names or logos mentioned in the Website are the property of their respective owners.
If you are aware of an infringement of either your brand or our brand, please contact us.
Reviews
Our objective is to help businesses attract and connect with potential clients. Ratings and reviews that are relevant, helpful, and trustworthy help with that objective.
Review Tips
When writing a review please be informative and insightful. Provide information that you think will be helpful to other businesses when employing the services of Synam Africa. Specifically, focus on the following:
•    Own experience: Focus the review on your own experience and the facts surrounding that experience. Limit any broad generalizations. 
•    Balance & objectivity: Few experiences are 100% positive or 100% negative. Even if you had a great experience, think about areas of potential improvements. If negative, stick to the facts and try to identify areas of strength. 
•    Relevance: Keep the review to information that would be helpful to prospective clients. 
•    Respect: When providing negative feedback, remain respectful and provide criticism in a constructive format. Most companies will look to learn from constructive criticism.  
Inappropriate Reviews
You can contact us to report a review as inappropriate. We will then check if the review violates these guidelines. Note, this Website incorporates a forum for users to share both positive and negative experiences and opinions.  We do not arbitrate disputes, will not take down reviews just because they are negative, and more often than not, we err on the side of transparency and leave reviews up. However, note that Synam Africa will not arbitrate any disputes that may arise in the forum.
Reviews may be Removed for any of the Following:
•    Inappropriate content: Don’t post reviews that contain or link to unlawful content, content that violates our user agreement. 
•    Conflict of interest: Reviews are only valuable when they are honest and unbiased.
•    Misrepresentation: Don’t misrepresent your identity or affiliation with your company.
•    Own experience: Reviews should reflect your own company’s experience not those of a second party.
•    Accuracy: Make sure your review is factually correct. Don't exaggerate or misrepresent your experience. We don't take sides when it comes to factual disputes, so we expect you to stand behind your review.
•    Off-topic reviews: Reviews are not a forum for personal rants or crusades, nor are they meant to be a forum for general political or social commentary. Stick to the facts about your experience with us.
It is a violation of these terms to provide false or slanderous content or to provide compensation/receive compensation in exchange for writing or requesting the removal of content. This includes blackmailing, or threatening to leave negative reviews unless certain demands are met. 
Responses to Reviews
Synam Africa will respond to client reviews. Our responses will follow the review guidelines above and will be respectful, constructive, and factual. 
Reviewees are not permitted to edit their reviews. If the status of the engagement changes after the review is published, the reviewee may request to add a response to the original content and modify that content. Adding a response will not remove the original content.
 

General
This Agreement or any claim, cause of action or dispute (“claim”) arising out of or related to this Agreement shall be governed by the laws of the Republic of Kenya regardless of your state of origin or where you access Synam Africa, and notwithstanding of any conflicts of law principles and the United Nations Convention for the International Sale of Goods. You and Synam Africa agree that all claims arising out of or related to this Agreement must be resolved exclusively by a court of competent jurisdiction in the Republic of Kenya, except as otherwise agreed by the parties.
If any provision of this Agreement is found by a court of competent jurisdiction or arbitrator to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render it enforceable and effective to the maximum extent possible in order to effect the intention of the provision; if a court or arbitrator finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of this Agreement will not be affected in any way.
You agree that this Agreement constitutes the entire, complete and exclusive agreement between you and Synam Africa regarding the Services and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of this Agreement.
Our failure to act with respect to a breach of this Agreement by you or others does not waive our right to act with respect to that breach or subsequent similar or other breaches. Except as expressly and specifically contemplated by the Agreement, no representations, statements, consents, waivers or other acts or omissions shall be deemed legally binding unless documented in a physical writing hand signed by a duly appointed officer of Synam Africa.
In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of the Service, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Services or any content or other material used or displayed through the Services.
You may not assign or delegate any rights or obligations under the Agreement. Any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under the Agreement, fully or partially without notice to you. We may also substitute, by way of unilateral novation, effective upon notice to you, Synam Africa for any third party that assumes our rights and obligations under this Agreement.
For answers to your questions, call us or email us. 

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